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Shipping and Customs

DELIVERY

GET YOUR ARBOR EVOLUTION CORK GOODS DELIVERED DIRECTLY TO YOU.

  • BRING, and their partners will deliver during regular business hours, Monday to Friday.
  • Delivery times are estimated on workdays and excluding weekends.
  • Please be aware that they cannot track parcels handled by BRING detail until they reach their destination country.

Shipping prices:

COUNTRY PICK UP POINT HOME DELIVERY EXPRESS

 

 

Denmark 

 

2 - 4 days
BRING
40 kr
(free above 700 kr)
2 - 4 days
BRING
70 kr
(free above 1500 kr)
1 - 3 days
DHL
150 kr

 

 

 

Finland

 

 

2 - 5 days
BRING
€5
(free above €100)
2 - 6 days
BRING
€8
(free above €170)
1 - 3 days
DHL
€20

 

Norway

2 - 6 days
BRING
50 kr
(free over 800 kr)
2 - 6 days
BRING
80 kr
(free over 1600 kr)
Sweden
2 - 5 days
BRING
50 kr
(free above 800 kr)
2 - 5 days
BRING
80 kr
(free above 1700 kr)
1 - 3 days
DHL
200 kr

 

 

 

PLEASE NOTE:

  • Although it is our goal to deliver within the above mentioned lead times, delivery dates are not guaranteed as shipments are handled by third parties. Please note that due to Covid-19 our carriers are experiencing delays outside of our control.
  • Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization or public holidays.
  • Orders will be processed in accordance with the Terms and Conditions of sale.
  • We are unable to redirect orders once they have been dispatched so please ensure the shipping address provided will have someone available to sign for the package(s) for the duration of the delivery timeline.
  • We unfortunately cannot ship to PO Boxes or BFPO/APO/Military addresses.
  • We unfortunately cannot ship to offshore destinations with links to European countries such as the Antillies, UK overseas Territories, Canary Islands, Greenland and Faroe Islands (as examples but not limited to). We can only delivery to the European mainland countries we have listed on our homepage.
  • Choosing Express shipping does not expedite the processing and handling time, only the actual time of transit once the goods leave our warehouse.
  • Our warehouse is located in The Netherlands.

 


TRANSACTIONS IN OTHER CURRENCIES


If your credit card account is in a currency other than Euros, the exchange price may not be exactly what is marked on our website, depending on the quotation of each bank. It may also be subject to a foreign currency transaction fee. These fees are determined by your bank's pricing and transaction policies. We are not responsible for any fees that your bank or credit card company may charge you. For more information on overseas transaction fees, contact your bank.


SHIPPING COUNTRIES


We ship to most countries, except for these countries or communities.

Melilla
Ceuta
Faroe Islands
Cayman Islands
US Virgin Islands
Northern Mariana Islands
British Virgin Islands
Turks and Caicos Islands
Solomon Islands
Falkland Islands
Marshall Islands
Meeting
Bouvet Islands
Christmas islands
Cocos (Keeling) Islands
Cook islands
Heard and McDonald Islands
Norfolk island
San Martin
South Georgia and the South Sandwich Islands
United Arab Emirates
Israel
Iraq
Saudi Arabia
South Africa


OUT-OF-STOCK


If an item turns out to be out of stock, we reserve the right to cancel the item. The item will be refunded through the selected payment solution and the available items will be shipped as normal.

SPARE PARTS


Orders including only spare parts are sent in a small package, not using DHL/Bring. There are no added shipping cost to these orders, but it also  takes much longer time to receive. 

You'll find more delivery details per location below.

Europe
excluding Switzerland

Delivery time

The estimated delivery time is 4 working days with DHL Express Shipping. Unfortunately, Arbor Evolution can't guarantee delivery within 4 working days.

Shipping cost

Free shipping on orders above €165, or above £155 for UK / Great Britain, or above 1350 DKK for Denmark.

If the order is below the minimum amount for free shipping, the shipping cost is €15/£15/DKK149.

Tracking

DHL will send you tracking in a text message before arrival. The link provided in the message will allow you to choose how and when to get the product(s) delivered.

 

Switzerland

Delivery time

The estimated delivery time is 4 working days with GLS. Unfortunately, Norrøna can't guarantee delivery within 4 working days.

Shipping cost

Free shipping on orders above CHF 185.- 

If the order is below the minimum amount for free shipping, the shipping cost is CHF 15.- 

Tracking

GLS will send your tracking information on email. 

 

 

Norway and Sweden

The estimated shipping time is 1-4 days with Posten/Bring. Unfortunately, Norrøna can't guarantee delivery within 4 working days.

Estimates based on location:

  • South and eastern part of Norway 2-4 days
  • Western part of Norway 2-4 days
  • Middle part of Norway 2-4 days
  • Northern part of Norway 3-4 days
  • Sweden: 2-4 days (delivery with Bring)

Products are sold including taxes and duties, no extra cost in addition to what you see in the checkout. 

Free shipping above 1 750 NOK / 1 750 SEK

Tracking

DHL will send you tracking in a text message before arrival. The link provided in the message will allow you to choose how and when to get the product(s) delivered.

If your package is not shipped with DHL, send us an email at info@arbore.no

for your tracking information.

Return
We have a 30-day return policy, where the return shipping cost is paid by the customer. We recommend adding tracking to your shipment in case something unforeseen happens. 

 

Exceptions (Were we are not allowed to collect tax & duty on behalf of customers): 
- Afghanistan
- Armenia
- Belarus
- Faroe Islands
- Falkland Islands
- Georgia
- Greenland
- Serbia 

TAXES AND RATES

Import taxes, duties and related customs fees may be charged once the product reaches the destination country. These charges are determined by the customs of the specific destination.

Payment of these fees and taxes is the responsibility of the recipient and will not be covered by KORK OLIVARES responsable for Arbor evolution website. For more details on charges, please contact your country's customs office.

Taxes and duties are calculated according to your shipping destination and itemized in the checkout page and on the Order Confirmation. All orders placed for Europe will be supplied inclusive of all taxes and duties.

Tax free destinations like the Channel Islands or Svalbard can have their taxes credited back once the order has been fully received and the goods accepted.
We hope we have helped you. Thank you for your time, enjoy buying useful and original products.

We are at your disposal for any questions you may have.


Arbor Evolution team